At Renewal by Andersen® of Illinois, we are continuously measuring our performance by customer feedback and reviews. From making follow up calls to each customer to responding to our reviews on Angie’s List, Google+, and Facebook, it is our goal to make sure each and every customer loves their new windows.
Learn more about the experiences of previous customers here. These reviews and comments come directly from a third party surveying company, which means we cannot edit, censor, or remove reviews. If you are already a Renewal by Andersen customer, we invite you to share your thoughts with us. Thank you.
I will not hesitate to purchase more windows by RBA in the future.
The installers should have a uniform on or something more professional.
We just love our new windows. We will tell anyone that will listen to buy Andersen windows and they will not be sorry.
Product was great. Installation was poor. Front door was damaged during installation. Back door did not match. New crew came out to fix the first crews mistakes, they fixed all mistakes but caused additional problems. Another crew came & addressed those issues but caused different damage. Don't want anyone else.
House is warmer this winter. Well satisfied with the product. I had storm windows with my 1st Andersen windows. Be curious on how the window will hold up being out into the snow/rain/heat/cold!!!
everyone was wonderful, Phil + Eric were amazing, very polite, clean, organized helped me learn what was happening in Different stages. Scott was charming informative, very hometown gentlemen.
We had two damaged screens-. We still haven't received the replacement. If that wasn't the case, I would have given a perfect plus.
Totally changed the look of the house for the better the sales rep was very nice.
A few years ago we replaced a patio door with the Andersen model. Every time I one and close the door ; to let my dog into our backyard, I am thankful for the investment we made. I had no idea how poorly the old door was designed and how superior the Andersen door has turned out to be in daily use. Thanks.
Salesman was helpful and knowledgeable, friendly- George Garza. Installation guys - Matt Lewis & Stretch were very nice & professional, excellent job on installation - passed our expectations. Problem with zero communication with order and installation appointment, I actually had to call them to find out if window arrived and appointment could be made for installation... 1 month after expected date of installation. Other than that, extremely happy with final product and install